Workplace incivility and harassment are expensive, persistent problems too often unreported by victims and bystanders and often poorly handled by managers and organizations. One need only listen to a morning news show, scroll through their social media threads or observe morning commuters to find evidence of negative, insulting or cruel behaviors BEFORE even arriving at their workplace! Rude, unprofessional behaviors are on the rise in conference rooms, offices, around the water cooler, in community gatherings and council chambers, even in virtual work environments! The sad truth is that uncivil behavior, whether illegal or not, costs organizations in ways they may not even realize.
We share what truly professional, collaborative, engaging workplaces that value civility look ad feel like. Using reality check exercises, participants are encouraged to consider their personal AND their organization’s responses to workplace incivility then receive essential checklists and tools to guide them in modeling truly respectful communications and behaviors.
“The City of Fridley worked with Sheila to conduct a city-wide Respectful Workplace Training program for all employees in our organization. We found her to be an excellent presenter and very effective in dealing with sensitive topics. Her compassionate and approachable style was helpful in engaging all audiences and provided useful solutions for employees and supervisors alike in dealing with difficult behavior and in cultivating and improving a culture of respect for our organization.”